Assistant Manager CRM

Real Estate/Property

4 - 8

400000 [ India Rupees - INR ]

30/07/2019

1

IT Software-ERP/CRM

Full Time

kolkata

1.       Executive/ Sr. Executive / Asst. Manager – CRM for Kolkata with 4 – 8 Years working experience with reputed Real Estate Companies; CTC – upto 6 - 7 lacs.

Skill : Customer Handling, Good communication

JD – Person will be responsible for resolving Customer’s queries, taking care the entire post-sales process like raising Demand Letter/ Fit-out / Hand Over/ Possessions works. ERP – Far Vision  experience is must.

Qualification – Any Graduate; MBA Preferred.

·         Managing Handover of Multiple Projects.

·         Coordinating between different project team- Engineering, PHE, Electrical for project completion

·         Attending Customer visit at the site level, enabling Fit-out possession, Handover, Registration process

·         Managing team of Snagging, De-snagging & Finishing job at the site level

·         Reporting and analysis of project completion

·         Attending various customer grievances, concerns related to handover and project completion

·         Editing & making various handover related documents

·         Collection supervision.

·         Event Coordination like Customer meet, Bankers meet, Registration and handover related events.

·         Dealing with vendor and billing related to Facility Management.

·         Handling transition of the projects from builder to the Residents Association

·         Handling Car parking allotment of multiple projects

·         Working in CRM, ERP Sales force.