Key Responsibilities:

·         Creates manpower plans for the channel and execute in partnership with TA

·         Anchors the performance management cycle for the Channels and facilitate the various phases -m goal-setting, on-going feedback, performance coaching, to annual appraisals; conducts any training or hand-holding required to ensure a meaningful performance management process

·         Drives initiatives aimed at employee productivity

·         Anchors planning & communication around career growth through individual development plans based on performance / potential

·         Drives employee engagement for Channels based on in-depth study of relevant drivers of engagement

·         Develops /recommends retention strategies for top talent

·         Facilitates Channel reward and recognition programs

·         Gathers market intelligence to assess / benchmark policies, engagement levels and highlight any areas of improvement to be addressed in coordination with Sales

·         Ensure Channel/Function/location level compliances with Company policies and procedures and educate employees on adherence