Sales Manager

Hotels/Restaurants/Hospitality

6 - 14

500000 [ India Rupees - INR ]

06/04/2018

2

Sales/BD

Full Time

Delhi, Kolkata

·         Responsible for Corporate and Travel Agent Room Sales for the hotel.

·         Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.

·         Update action plans and financial objectives quarterly.

·         Identify new markets and business opportunities and increase sales.

·         Represent Hotels in various events and exhibition.

·         Implements all sales action plans related to my market areas as outlined in the marketing plan.

·         Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.

·         Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.

·         Provide the highest quality of service to the customer at all times. 

·         Participates in sales calls with members of sales team to acquire new business and/or close on business.

·         Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter,  writing contract, customer correspondence). 

·         Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

·         Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

·         Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

·         Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

·         Assess additional training needs based on data gathered and interaction with sales team from property visits. 

·         Attending all department and hotel meetings as necessary.

·         Targeting key accounts potential for the company.

·         Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

·         Develops relationships within community to strengthen and expand customer base for sales opportunities.

·         Manages and develops relationships with key internal and external stakeholders.

·         Acquiring and developing new business accounts and preparing sales proposals for clients.

·         Closely following up on all business leads within a 24 hour response time line to clients.